Confronting Conflict with Teams (Virtual CE)

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September 28, 2020 | 10:00 - 11:30am

Virtual CE Session, Online Event, WA, Register Below

Banfield Pet Hospital

With Banfield's Virtual CE Session Confronting Conflict with your Team

Conflict is something that we cannot avoid. This course allows for exploration of new and different ways of approaching conflict resulting in better outcomes. The focus of this course is on the different modes of conflict, how and when to engage the different modes, and building skills around confronting conflict head on with the right approach.

This session will help you:

  • Define the five modes of handling conflict; competing, collaborating, avoiding, accommodating
  • Help you understand how to identify the best mode for various situations to produce a positive experience
  • Identify where you may or may not be flexing your approach to conflict in a current team situation to determine what approach would be best to get you a positive outcome

When we step up to conflict, instead of away from it, and take the right approach we can change our perception and, ultimately, end in a better place than we are today. 

Join us for the conversation! 


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