Banfield Pet Hospital
A BETTER WORLD FOR PETS™Follow this author
Starting today, Banfield Pet Hospital launched a 60-day interpretation services pilot in six of its Southern California-based hospitals, as well as its call center that serves all Banfield clients across the U.S. and Puerto Rico.
In addition to Spanish translation, available languages include Mandarin, French, Portuguese, Vietnamese, Korean, Creole, Arabic, Russian, among many others. Banfield pilot hospital locations include:
As a Banfield client visiting one of these locations, you now have access to over-the-phone interpretation in 350 languages while in the exam room with your veterinary team. In addition, interpretation services are now available through Banfield’s call center, which serves all of its clients across the U.S., Washington D.C. and Puerto Rico.
“At Banfield, we are committed to our purpose – A Better World for Pets – and that starts with enabling high-quality care for every pet that walks through our doors,” said Stephanie Neuvirth, chief people officer, Banfield Pet Hospital.“We see enabling more culturally competent veterinary care as the next evolution of that journey, so our clients can extend that care their pets need and deserve when they walk out our doors as well.”
To learn more about Banfield or find a location near you, visit www.banfield.com.
Banfield is launching the interpretation program with guidance from Unidos, Banfield’s associate-led Latinx diversity resource group, which is committed to expanding awareness of one of the fastest-growing demographics in the country. Unidos influences Banfield in other areas as well to strengthen the organization’s relationship with the Latinx community, including the recent relaunch of a fully translated Spanish language version of www.Banfield.com.