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What I do

I oversee 23 Banfield Pet Hospitals throughout South Florida and Puerto Rico, making sure the hospitals have what they need to ensure a great client experience and to serve people and pets in their communities.

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Why I do it

I love that I can combine medicine and the ability to administrate a hospital and impact people and pets. To me, it’s the best of both worlds.

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My Big Career Moment

Nine months into my job as Field Director for South Florida and Puerto Rico, Hurricanes Irma and Maria hit. It’s created a unique and special bond with the group. It changes your outlook and brings you closer to those you care about.

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The Heart of Leadership – Caring for Colleagues During Hurricane Maria

17/09/2019 06:00am | 3816 views

By Kim Perez

As Field Director, Alejandra Ospina oversees 23 Banfield Pet Hospitals throughout Miami, Fort Lauderdale and Puerto Rico. She is responsible for day-to-day operations and staffing, and for making sure the hospitals have what they need to ensure a great client experience and to serve people and pets in their communities. She’d only had that role for nine months when Hurricane Irma hit South Florida and a week later the devastating Hurricane Maria hit Puerto Rico.

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About the mentor

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Alejandra Ospina

Field Director
Banfield Pet Hospital

As Field Director, Alejandra Ospina oversees 23 Banfield Pet Hospitals throughout Miami, Fort Lauderdale and Puerto Rico. She is responsible for day-to-day operations and staffing, and for making sure the hospitals have what they need to ensure a great client experience and to serve people and pets in their communities.

She started as a receptionist at a Banfield hospital and eventually learned and worked every job at the hospital level. She switched her college studies from dental school to earn a degree in business administration, and today she has the best of both worlds – combining medicine and the ability to administrate hospitals and impact people and pets.