Insurance & Security Archive

Healthcare Disparities

Language Challenge: Selling Health Insurance to 2.6 Million Californians

23/09/2013 05:03pm | 8903 views

Understanding the 2,000-plus page Affordable Care Act (ACA) is daunting for anyone. Imagine the challenges faced by insurers and states with potential clients who have language barriers. In California, where Blacks, Latinos and Asians are 60 percent of the population and 75 percent of uninsured people, language skills and cultural competence are critical.

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