What I do
My role at City of Hope is to build partnerships with patients, caregivers, staff and providers to ensure patients and their families always feel cared for and supported through all of their experiences with City of Hope.
Why I do it
I want to help City of Hope meet its ultimate goal that every patient and family member receive the highest level of care, and that every interaction is supportive, compassionate, and causes zero avoidable suffering.
My Big Career Moment
Being promoted into a role where I had direct contact with patients, kindling my interest in providing an outstanding patient experience. I love being able to be an advocate for patients and their families.